Publisher’s Promise

Hachette Australia and Hachette New Zealand take great pride in their Publisher’s Promise and this special label will only ever appear on a select few titles that we are confident readers will enjoy.

If for some reason you do not enjoy a book bearing the promise, return the Publisher’s Promise sticker with your receipt and a short explanation detailing why you did not like the book. Do not return the book. Enclose your address and Hachette will mail you a refund cheque anywhere in Australia or New Zealand.

If you love this book—and we are confident you will—send us your receipt and a note telling us why you enjoyed the book and we will send you another book free that we hope you will enjoy just as much!If you like to join our discussion groups for these titles, please go to www.facebook.com and search for Publisher's Promise.

Conditions

The Publisher’s Promise promotion is open to residents of Australia and New Zealand and may be cancelled at any time.

Requests for book refunds must be accompanied by an original receipt and must be received on or before the ‘offer ends’ date listed below for the relevant book title.

Each Publisher’s Promise is valid for three months after the date of release. After this time no further refunds or giveaways will be offered.

Comments offered by consumers may appear as quotes in future promotional material.

Publisher’s Promise offer validity

Publisher’s Promise is currently offered on the titles listed below.

Title	Validity*	ISBN
Fire Force by Matt Lynn	Kmart, Target, BigW ONLY Ends 01/06/2010	978-075-534497-0
Bequest by A.K. Shevchenko	Target, Big W ONLY (offer ends 01/06/2010)	978-075-535636-2
Border Watch by Helene Young	Australia/NZ ends 01/06/10	978-073-362490-2
The Ice Cream Girls by Dorothy Koomson	Australia ONLY - Offer ends 01/06/2010	978-184-744319-9
The Final Act of Mr Shakespeare by Louise Candlish	NZ ONLY - Offer ends 01/06/2010	978-140-870230-7
The Noah's Ark Quest by Robert Winder	Kmart, Target, Big W ONLY - Offer ends 01/06/2010	978-184-744399-1
The Levels by Sean Cregan	Publisher's Promise for Kmart, Target, BigW ONLY Ends 01/05/2010	978-075-535786-4
Nightfall by Stephen Leather	Australia/NZ Ends 01/06/2010	978-144-470063-3
Roses by Leila Meacham	Australia/NZ Ends 01/05/2010	978-184-744306-9
That Loving Feeling by Carole Matthews	Publisher's Promise for Kmart ONLY Ends 01/04/2010	997-807-5535416-0
Before We Say Goodbye by Louise Candlish	Australia/NZ Ends 01/04/2010	978-075-154038-3
Saving Grace by Ciara Geraghty	Australia/NZ Ends 01/04/2010	978-034-097654-8
The Queen of New Beginnings by Erica James	Australia/NZ Ends 01/05/2010	978-140-910185-7
The Shakespeare Curse by J.L Carrel	Australia/NZ Ends 01/03/2010	978-184-744277-2
The Anniversary Man by R.J Ellory	Australia/NZ Ends 01/03/2010	978-075-289875-9
*Offers valid in Australia or New Zealand as marked. Publisher’s Promise offer may be revoked at any time without notice.

We want to hear what you think about Publisher’s Promise titles! Send your correspondence to the address in your country (include the Publisher’s Promise sticker if you are requesting a refund):

Australian customers

Publisher’s Promise Promotion
Hachette Australia
Level 17, 207 Kent St
Sydney NSW 2000

New Zealand customers

Publisher’s Promise Promotion
Hachette New Zealand
4 Whetu Place
Mairangi Bay
Auckland NZ

Previous Offers

The following Publisher’s Promise titles are no longer available:

The Brutal Telling by Louise Penny. Australia/NZ Ended 01/02/2010

The Well and the Mine by Gin Phillips. New Zealand Residents only - Ended 01/02/2010

Collaborator by Gerald Seymour. Australia/NZ Ended 01/01/2010

The Disappeared by Kim Echlin. NZ Ended 01/01/2010

Smash Cut by Sandra Brown. Australia/NZ Ended 01/12/2009

Or She Dies by Gregg Hurwitz. Australia/NZ Ended 01/12/2009

The Slippery Year by Melanie Gideon. Australia/NZ Ended 01/12/2009

Luxury by Jessica Ruston. NZ Ended 01/12/2009

The Crimson Rooms by Katharine McMahon. NZ Ended 01/11/2009

Empire of the Moghul: Raiders From the North by Alex Rutherford. NZ Ended 01/11/2009

Chosen to Die by Lisa Jackson. Australia/NZ Ended 01/11/2009

Bloodline by Mark Billingham. Australia/NZ Ended 01/11/2009

Don’t Look Back by Scott Frost. Australia/NZ Ended 01/10/2009

One Day by David Nicholls. Australia/NZ Ended 01/10/2009

Fatal Secrets by Alison Brennan. Australia Only Ended 01/10/2009

Wildflower by Mark Seal. Australia/NZ Ended 01/10/2009

The Sign by Raymond Khoury. Australia/NZ Ended 01/09/2009

Puppy Called Aero by Liam Creed. Australia/NZ Ended 01/09/2009

Unsticky by Sarra Manning. Australia/NZ Ended 01/09/2009

King Arthur: Dragon's Child by M.K. Hume. Australia/NZ Ended 01/08/2009

Dead Men’s Dust by Matt Hilton. Australia/NZ Ended 01/08/2009

Sudden Death by Allison Brennan. Australia/NZ Ended 01/08/2009

Rich Girl, Poor Girl by Lesley Lokko. Australia/NZ Ended 01/08/2009

The Italian Wedding by Nicky Pellegrino. For NZ Customers Only. Offer Ended 01/07/2009

The Common Lawyer by Mark Gimenez. Australia Only Ended 1/7/09

The Fraud by Barbara Ewing. NZ Only Ended 1/7/09

Daisychain by GJ Moffat. Australia/NZ Ended 1/7/09

Zulu Hart by Saul David. Australia/NZ Ended 1/7/09

Afraid by Jack Kilborn. Kmart, Target, Big W customers only (Australia Ended 1/6/09)

Death Force by Matt Lynn. Kmart customers only (Australia) Ended 1/5/09

Other Side of The Stars by Clemency Burton-Hill. NZ Only Ended 1/5/09

Other Half Lives by Sophie Hannah. Australia/NZ Ended 1/6/09

Bait by Nick Brownlee. Australia/NZ Ended 1/6/09

Kill For Me by Karen Rose. Australia/NZ Ended 1/6/09

Who’s That Girl? by Alexandra Potter. Australia/NZ Ended 1/5/09

Playing Dead by Allison Brenna. Australia/NZ Ended 1/5/09

The Sweetness at the Bottom of the Pie by Alan Bradley. Australia/NZ Ended 1/5/09

It’s the Little Things by Erica James. Australia and New Zealand (ended 1/4/09)

Twice Kissed by Lisa Jackson. Australia and New Zealand (ended 1/4/09)

Breakneck by Erica Spindler. Australia and New Zealand (ended 1/4/09)

Goodnight Beautiful by Dorothy Koomson. Australia and New Zealand (ended 1/4/09)

The Birthing House by Christopher Ransom. Australia and New Zealand (ended 1/3/09)

Charlemagne Pursuit by Steve Berry. Australia and New Zealand (ended 1/3/09)

The Secret of Excalibur by Andy McDermott. Australia and New Zealand (ended 1/3/09)

We Know by Gregg Hurwitz. Australia and New Zealand (ended 1/12/08)

Bitter Chocolate by Lesley Lokko. Australia and New Zealand (ended 1/3/09)

Biting the Big Apple by Bella Vendramini. Australia and New Zealand (ended 2/1/09)