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Acceptable Use Policy as at 16 June 2014.

The websites operated by Hachette Australia Pty Ltd include, and (our Sites). We are registered in Australia under ABN 32 00 884 855 and we have our registered office and main trading address at Level 17, 207 Kent Street, Sydney, NSW (but please note that we do not sell books from this office).

This Acceptable Use Policy (the Policy) sets out the terms between you and us under which you may use and interact with our Sites. This Policy applies to everyone visiting, using and interacting with the Sites.

Your use of our Sites means that you accept, and agree to abide by, this Policy, which forms part of our terms of website use.

Prohibited Uses

You may use our Sites only for lawful purposes. For example, you may not use our Sites:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • not to reproduce, duplicate, copy or re-sell any part of our Sites in contravention of the provisions of our the terms of use applying to our websites;
  • not to access without authority, interfere with, damage or disrupt:
  • any part of our Sites;
  • any equipment or network on which our Sites is stored;
  • any software used in the provision of our Sites; or
  • any equipment or network or software owned or used by any third party.

Interactive Services

We may from time to time provide interactive services on our Sites, including, without limitation:

  • chat rooms;
  • bulletin boards;
  • comments pages;
  • guest blogging and review pages;
  • polls and surveys; and
  • live customer support.

Our social media sites may also invite you to interact either with us or with other people.

Where we do provide any interactive services or invite you to contribute “user generated content” (and including through social media), we will provide clear information to you about the kind of service offered and, if relevant, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our Sites or through our social media, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Sites or in relation to our social media and (to the extent outlined in the Terms) we expressly exclude our liability for any loss or damage arising from the use of any interactive service – whether on our Sites or through social media – by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services (including via social media) by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about how to stay safe online, as moderation is not foolproof. Minors who are using any interactive service (including our social media) should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our Sites or to social media platforms that we use (Contributions), and to any interactive services associated with these.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • be accurate (where they state facts);
  • be genuinely held (where they state opinions); and
  • comply with the law of Australia (and the law of any country from which they are posted).
  • Contributions must not:
  • contain any material which is defamatory of any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right, trade mark or any other intellectual property right of any other person;
  • be likely to mislead or deceive any person;
  • be made in breach of any legal duty owed to a third party (such as a contractual duty or a duty of confidence);
  • promote any illegal activity;
  • be threatening, abusive or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person or organisation;
  • give the impression that they emanate from us, if this is not the case; or
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and Termination

We reserve the right to determine, in our complete discretion, whether there has been a breach of this Policy through your use of our Sites. If a breach of this Policy occurs, we may take such action as we deem appropriate.

Failure to comply with any terms or conditions of this Policy will constitute a material breach of the terms of use for our Sites, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our Sites;
  • immediate, temporary or permanent removal of any posting or material uploaded by you to our Sites;
  • the issuing of a warning to you;
  • the institution of legal proceedings against you, including for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; and
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary in the circumstances.

We also reserve the right to terminate or suspend your use of or access to the Sites for any reason and for no reason.

We exclude liability for actions taken in response to breaches of this Policy, as further described in the terms of use for our Sites.

The responses described in this Policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to This Policy

From time to time we may amend this Policy and the other terms and conditions referred to in it. Depending on which document is revised, the new or amended Policy or terms and conditions will be made available on this page or on the page which hosts the relevant document. You are responsible for checking for each amended set of terms. To make this easier, each document will be dated with the date on which it commences.

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