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Ten ways to have a better conversation: how to speak less, listen more and discover what you've been missing in every conversation
Take a moment to consider how many outcomes in your life may have been affected by poor communication skills. Could you have gotten a job you really wanted? Saved a relationship? What about that political conversation that got out of hand at a dinner party? How is it that we so often fail to say the right thing at the right time?
In her career as an NPR host, journalist Celeste Headlee has interviewed hundreds of people from all walks of life, and if there's one thing she's learned, it's that it's hard to overestimate the power of conversation and its ability to both bridge gaps and deepen wounds. In WE NEED TO TALK, she shares what she's learned on the job about how to have effective, meaningful, and respectful conversations in every area of our lives.
Now more than ever, Headlee argues, we must begin to talk to and, more importantly, listen to one another - including those with whom we disagree. WE NEED TO TALK gives readers ten simple tools to help facilitate better conversations, ranging from the errors we routinely make (put down the smart phone when you're face to face with someone) to the less obvious blind spots that can sabotage any conversation, including knowing when not to talk, being aware of our own bias, and avoiding putting yourself in the centre of the discussion.
Whether you're gearing up for a big conversation with your boss, looking to deepen or improve your connection with a relative, or trying to express your child's needs to a teacher, WE NEED TO TALK will arm you with the skills you need to create a productive dialogue.
Celeste Headlee is the host of the daily news show On Second Thought on Georgia Public Broadcasting. She has spent more than a decade with National Public Radio and has been a host of Public Radio International since 2008. Celeste has appeared on CNN, the BBC, PBS and MSNBC. She's also a classically trained soprano who doesn't get enough time to sing anymore. She has one son and a one rescue dog, and lives in Atlanta, GA.