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Managing Conflict in the Workplace 4th Edition: How to Develop Trust and Understanding and Manage Disagreements

Margaret McConnon, Shay Mcconnon, Shannon McConnon

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Prose: non-fiction, Office & workplace

his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.

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