Richard Reeves and John Knell are co-founders of the Intelligence Agency, a strategy and research consultancy. Their roster of clients includes BT, Accenture, Sky, PricewaterhouseCoopers, NESTA, PepsiCo, the Arts Council, Orange and the BBC. They are both contributors to the Whitehall Top Management Programme. Richard is currently European Business Speaker of the Year. He is a columnist and editor-at-large for Management Today.