Rose Plummer was born in 1910 in Hoxton, one of the poorest parts of London's East End. She left school at fifteen and became a live-in domestic servant in a house in the West End. For the next fifteen years she saw at first-hand what life below stairs was really like. She met her future husband Harry, a footman, just before the start of the Second World War and though there were no children they enjoyed a long and happy marriage. After the war Rose had a number of jobs, but never again in domestic service. She died in 1994.
Tom Quinn is the editor of the Country Landowner's Magazine. He has written several small books for small independent publishers. He has spent the last twenty years interviewing people who worked in domestic service, getting them to tell him their life stories.