One of the world's leading psychologists leads us through over 100 examples of incredible insights, shows us how they happened, and reveals how we can maximise our chances of having more of them.
Insights can change the world, but we also need insights into the everyday things that frustrate and confuse us, so we can more effectively solve problems, make decisions and get things done. Yet until now, we knew remarkably little about insight: how it works, and how we can develop it for ourselves. A keen observer of people in their natural settings- from soldiers to scientists, police officers to business people - renowned cognitive psychologist Gary Klein uses a range of fascinating real-life stories to illuminate the nature of insight.
Revealing how insight is impeded by an over-emphasis on error reduction, and "dumb by design" IT systems, he demonstrates how insight can be positively encouraged through employing five key strategies: noticing connections, coincidences and curiosities, investigating contradictions, and creating breakthrough solutions through the force of desperation.
No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein - Malcolm Gladwell
Clear and eloquent. Gary Klein is a living example of how useful applied psychology can be when it is done well - Daniel Kahneman
An insightful guide to insight. Particularly good at identifying the barriers to getting there. Indeed Klein's book moves our understanding of insight forward by significantly adapting the story we have about it - Financial Times
"One the the most influential psychologists living today" - Wired
A brilliant discourse on a fascinating subject. It's written in a crisp, fluent, Gladwellish way and the pages flit by - Management Today
Seeing What Others Don't sheds light on those sudden realisations that can change the world - Independent
A must-read for all leaders